Accidents in Poland

1 An incident involving a vehicle registered in the European Economic Area (EEA), Andorra, Bosnia and Herzegovina, Montenegro, Serbia, Switzerland and United Kingdom for which a third party liability insurance policy issued in the country of registration of the vehicle applies in Poland.

Drivers of vehicles registered in EEA countries, Andorra, Bosnia and Herzegovina, Montenegro, Serbia, Switzerland and United Kingdom are not obliged to carry a document confirming the conclusion of a third party liability insurance contract.
In the event of a collision or accident, write down the registration number and make of the vehicle causing the damage and, if possible, take a photo of the vehicle's registration plate and the insurance policy (if the driver has it with them), write down its number and the name of the insurer. If the police did not intervene at the scene of the incident, prepare a statement with the perpetrator about the circumstances of the incident (accident statement form can be downloaded here).

If you know the name of the insurer

If you know with which company the perpetrator's vehicle is insured, you can check on your own whether the company has a representative in Poland (the so-called correspondent) and check in the correspondent search engine where to report the damage.
If you find the name of a foreign company in the correspondent search engine, but the message 'No correspondent meeting the above criteria was found' is displayed, contact PZU S.A. or TUiR Warta S.A. and report the damage to one of these insurance companies, asking to accept the damage report as the Agent of the Polish Motor Insurers' Bureau (PBUK).  It handles claims settlement on behalf of PBUK in a situation where the insurer of a foreign insurance company does not have a representative (so-called correspondent) in Poland.

If you do not know the name of the insurer

If you do not know with which company the perpetrator's vehicle is insured, contact PZU S.A. or TUiR Warta S.A. and report the damage to one of these insurance companies, providing the registration number and country of registration of the perpetrator's vehicle (important: it is the registration plate that counts, not the citizenship or nationality of the driver). Under agreements concluded with PBUK, these companies will inspect and assess the damage to your vehicle, and notify us about the damage, and then we establish the third party liability insurance of the owner of the vehicle that caused the damage.
You will receive the result of the attempt at establishing the insurer, along with information about which company to contact regarding further claims handling, directly from us or from PZU S.A. or TUiR WARTA S.A.

In case you have any questions or are in doubt, please contact the Polish Motor Insurers' Bureau.

2 An incident involving a vehicle registered in a country other than the countries of the European Economic Area (EEA), Andorra, Bosnia and Herzegovina, Montenegro, Serbia, Switzerland and United Kingdom for which Green Card insurance applies in Poland.

Drivers of vehicles registered in countries other than the EEA, Andorra, Bosnia and Herzegovina, Montenegro, Serbia, Switzerland or United Kingdom are obliged to have with them a document confirming insurance cover, i.e. the so-called Green Card.
In the event of a collision or accident, (if possible) write down the registration number (box no. 5 in the Green Card) and the make of the vehicle causing the damage (box no. 7 in the Green Card), and take a photo of the registration plates and of the Green Card, and write down its number (in the upper right corner starting with the country code, box no. 4 in the Green Card) and the name of the insurer (box no. 10 in the Green Card).
 

If the police did not intervene at the scene of the incident, prepare a statement with the perpetrator about the circumstances of the incident (accident statement form can be downloaded here).

If you know the name of the insurer

If you know with which company the perpetrator's vehicle is insured, you can check on your own whether the company has a representative in Poland (the so-called correspondent) and check in the correspondent search engine where to report the damage.
If you find the name of a foreign company in the correspondent search engine, but the message 'No correspondent meeting the above criteria was found' is displayed, contact PZU S.A. or TUiR Warta S.A. and report the damage to one of these insurance companies, asking to accept the damage report as the Agent of the Polish Motor Insurers' Bureau (PBUK).  It handles claims settlement on behalf of PBUK in a situation where the insurer of a foreign insurance company does not have a representative (so-called correspondent) in Poland. 

If you do not know the name of the insurer

If you do not know with which company the perpetrator's vehicle is insured, please contact us by filling out the form available here.
Our Bureau will establish which insurer issued the Green Card document, and you will receive information on where to report the damage.

3  An incident involving a vehicle whose driver was covered by frontier insurance

You can check on the website of the Polish Insurance Guarantee Fund (UFG) the company with which the owner of the perpetrator's vehicle was covered by frontier insurance by clicking here. To report the damage, contact the insurance company, which can be found on the UFG website. If the frontier insurance is invalid at the time of the accident, the damage must be reported to the Insurance Guarantee Fund through any insurance company carrying out insurance activities in the field of civil liability insurance of motor vehicle owners.

In case of an accident

O Pbuk

Contact

PBUK

ul. Świętokrzyska 14
00-050 Warsaw, Poland
tel:+48 (22) 551 51 00
e-mail: pbuk@pbuk.pl
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